Skip to content
Lakeside PsychologyLakeside Psychology
Lakeside Psychology
Psychology clinic located in Pakenham | Lakeside Psychology
Facebook
Ph: (03) 5941 3575
  • HOME
  • ABOUT US
    • Our Team
    • Our Philosophy
    • Our History
  • SERVICES
    • Children
      • Individual Counselling
      • Assessment
      • Early Intervention for Autism
      • Parenting and Family Support
      • Teacher & School Support
    • Adolescents & Adults
      • Individual Counselling
      • Treatments provided:
      • Eating Disorder Services
      • Group Programs
      • School Presentations
      • Community Events & Presentations
    • Telehealth
  • INFORMATION
    • New Clients
    • Fees & Referrals
    • Funding Programs
    • Articles
    • Recommended Reading
    • Recommended websites
  • CAREERS
  • CONTACT US
  • URGENT HELP
  • HOME
  • ABOUT US
    • Our Team
    • Our Philosophy
    • Our History
  • SERVICES
    • Children
      • Individual Counselling
      • Assessment
      • Early Intervention for Autism
      • Parenting and Family Support
      • Teacher & School Support
    • Adolescents & Adults
      • Individual Counselling
      • Treatments provided:
      • Eating Disorder Services
      • Group Programs
      • School Presentations
      • Community Events & Presentations
    • Telehealth
  • INFORMATION
    • New Clients
    • Fees & Referrals
    • Funding Programs
    • Articles
    • Recommended Reading
    • Recommended websites
  • CAREERS
  • CONTACT US
  • URGENT HELP

A sneak peak behind the scenes at Lakeside Psychology

By Stacey Lamble (Administrative Assistant)

Working at a Psychology clinic has taught me more about the mental health industry then any of my studies did. With growing high demand for the services, especially within the Cardinia area the resources available are limited. I began to understand how little people knew about psychology clinics, and how to access resources.

As a student that has studied several years at university I thought I had learnt all there was to know about psychology, but soon realised otherwise. The class rooms and lectures taught me lots about theories and strategies behind mental health. But when Lakeside Psychology hired me to join the team as an administrative assistant, I quickly learnt a lot about working within a clinic.

There are many things I personally have learnt, but I believe there are a few main things that many people within the community can relate to and I believe this information is valuable to anyone considering the services.

Clients and their needs

Being a clinic so high in demand we get a large variety of cliental. I have learnt that every client is different. We cannot make assumptions about the clients that come in, as they are all very ordinary people that just need extra support.

At Lakeside Psychology I have truly experienced that every client is important to us! We will do our best for you and to fit your needs appropriately. For some clients that means transferring them to a different psychologist, or possibly a different clinic for a range of reasons, in which case the psychologist won’t be offended. Whatever the client’s need may be the psychologist and administration staff want only what is best for each individual.

Funding programs

We are also aware that for some the cost of psychological treatment can be too much, but we strive to make our services as accessible as possible. There are many funding programs available in mental health, however knowledge about funding and how to access it is very limited. At Lakeside Psychology, we try to make every individual aware of all funding available.

Many of our clients attend an appointment after they receive a Mental Health Plan (MHP) or referral from the GP (a MHP isn’t required to attend, however it is recommended to reduce the cost). A MHP allows individuals to gain a significant amount of the session fee back in a rebate from Medicare. A MHP will allow for 10 rebates in a calender year.

Other funding programs include EACH, NDIC, Victims of Crime, TAC or Workcover, all of which cover the majority of the clinic fees. Lakeside Psychology’s administration strive to keep up-to-date with all of these programs and can discuss these with you at any time. Where necessary the psychologist will also happily explain these options and explore what will best suit each client.

At Lakeside Psychology we also offer “private appointments”. These are appointments that individuals pay for with no assistance from Medicare or other funding services. Private health insurance companies are all different, however we do recommend clients speak with their insurance companies and ask if psychology is covered.

We value clients and their privacy

Client confidentiality is incredibly important to us. Lakeside Psychology stands by a confidentiality agreement in which all staff and clients are required to sign upon the first session. Within the clinic itself we undertake many measures to maintain privacy of clients.

The only times we will share any details is when we have consent from the client. If disclosure is required by law and/or court or if the psychologist has determined that there is imminent risk to the individual, then disclosure of information is required to ensure safety.

If clients ever run into anyone from Lakeside Psychology in the public we ensure we protect their privacy. We discuss this with our clients as necessary and do not acknowledge our clients (unless they acknowledge us) in order to ensure they don’t have to explain who we are to anyone they may be with.

Inner running’s of the practice.

Personally, working at Lakeside Psychology has been an incredible experience for me. As an organisation each staff member seeks to improve their skills in the industry. With multiple learning opportunities and supervision by senior staff we ensure our staff are best equipped for any client.

I do recommend for any students (primary, high school or higher education) interested in psychology or mental health to consider working within a psychology clinic.

Post navigation

PreviousPrevious post:Misconceptions and the Reality of Seeing a PsychologistNextNext post:Internet Addiction: The benefits of the internet also come with a high risk

Related Posts

Coping With The Stress of Parenting
December 8, 2016
The Truth About Dieting – Part 3: Improve Your Body Image
October 3, 2016
Autism Spectrum Disorder (ASD): What it is and how to get help.
August 23, 2016
Lakeside Psychology now providing Cognitive & Educational Assessments
August 16, 2016

Leave a Reply Cancel reply

You must be logged in to post a comment.

Recent Posts
  • Psychologist (Child & Adolescent/General/Clinical)
  • Into the Unknown (as school goes back)
  • Telehealth services (phone and video asppoinments) to help with the COVID-19 crisis
  • Misconceptions and the Reality of Seeing a Psychologist
  • A sneak peak behind the scenes at Lakeside Psychology
Categories
  • Careers
  • Community Event
  • Group Programs
  • News
  • Strategies that Work
  • Uncategorized
Calendar / Latest News
March 2022
M T W T F S S
« May    
 123456
78910111213
14151617181920
21222324252627
28293031  
Our Philosophy
To provide exceptional and deeply compassionate psychological services to our clients and their families to empower them now and create a rich and meaningful future...Continue Reading
News
  • Psychologist-woman-sitting-on-couch
    Psychologist (Child & Adolescent/General/Clinical)
    May 3, 2021
  • Into the Unknown (as school goes back)
    May 24, 2020
  • Telehealth services (phone and video asppoinments) to help with the COVID-19 crisis
    March 25, 2020
Contact Details
(03) 5941 3575
(03) 5941 1858
Online Bookings
4/38 Lakeside Boulevard,
Pakenham VIC 3810

 

Contact Us

Lakeside Psychology © 2015 | All Rights Reserved. Website by Idgee Designs