Thank you for choosing Lakeside Psychology for your, or your child’s, mental health needs. We aim to provide an exceptional service and hope that the information below will help make your experience smooth and easy.
The New Client Packs below include all the necessary information forms you need.
Car: We are only minutes from the Monash Freeway and the Princes Highway, and there is plenty of off-street parking.
Train: Cardinia Station is the nearest station located 2km (25min walk) from Lakeside Psychology.
Bus: We are just 50 metres from the nearest bus stop (No: 925 and 926) on Lakeside Boulevard, Pakenham.
Your psychologist will provide an introduction phone call in the few days before your appointment and to make sure that you have all the information you need about attending. He or she will also briefly ask about what you’re hoping to get help with and to answer any questions our may have before your appointment.
When you arrive, our friendly reception staff will ask for your registration form and referral (if you haven’t already provided it) and invite you to take a seat in our comfortable waiting area. Your psychologist will invite you into the consulting room and discuss privacy and confidentiality.
Your psychologist will begin by asking ask you about your reason for attending, your mental health, stressors, your personal history, and family and relationships. At the end of the consultation, your psychologist will provide some feedback about the problem, identify your treatment goals and explain what type of treatment will be provided. You will then have a chance to ask any questions. Consultations run on time so please arrive on time. Consultations usually go for around 50 minutes.